{"id":260,"date":"2010-03-13T15:55:14","date_gmt":"2010-03-13T02:55:14","guid":{"rendered":"https:\/\/brainaudit.com\/members\/?p=260"},"modified":"2010-03-13T15:55:50","modified_gmt":"2010-03-13T02:55:50","slug":"objections-does-timing-matter-when-it-comes-to-client-objections","status":"publish","type":"post","link":"https:\/\/brainaudit.com\/members\/objections-does-timing-matter-when-it-comes-to-client-objections\/","title":{"rendered":"Objections: Does Timing Matter When It Comes To Client Objections?"},"content":{"rendered":"<p>But is it possible to get the timing of the objections wrong?<\/p>\n<p>Objections represent the things clients are sceptical about&#8230;<br \/>\nSo objections aren&#8217;t a nice-to-have in your message, they&#8217;re critical to remove sceptism. Which means that the downside must be brought up. And once you bring it up, you then proceed to kill the objection.<\/p>\n<p><strong>But you can&#8217;t bring it up just anywhere<\/strong><\/p>\n<p>It follows a sequence, as we outline in the Brain Audit.<br \/>\nAnd that sequence is important to follow. Bring up the downside too early, and you&#8217;ve scared off the customer.<br \/>\nBring it up too late, and you&#8217;ve got the client all cynical.<\/p>\n<p><strong>So what&#8217;s the just-right moment?<\/strong><\/p>\n<p>The just-right moment is as the client goes through a process. The process is simply:<br \/>\n1) Is this for me? Am I the target?<br \/>\n2) Is it solving a problem for me?<br \/>\n3) Does it have a relevant solution (for me?)<\/p>\n<p>And then only once this analysis is done (often in a matter of seconds), does the client start looking for the downside or something to object about.<\/p>\n<p><strong>Understanding this factor of timing is vital<br \/>\n<\/strong><br \/>\nBut there are indeed exceptions to the rule.<br \/>\nYou can use an objection to dramatic effect, if you have a persistent objection e.g. If your objection is: I don&#8217;t want an expensive car.<\/p>\n<p>Then the headline could be: If you want a cheap car, don&#8217;t read any further.<br \/>\nAnd so the objection forms a factor of qualification early in the message.<br \/>\nWhich makes the message stand out, because it&#8217;s so confrontational.<\/p>\n<p><strong>Which is fine if you&#8217;re happy to stand out and confront<\/strong><\/p>\n<p>But if you&#8217;re keen to simply follow the logical sequence of the brain, all you have to do is make sure you get the timing right.<br \/>\nMake sure the objection shows up.<\/p>\n<p>Right after the problem, solution and target audience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>But is it possible to get the timing of the objections wrong? Objections represent the things clients are sceptical about&#8230; So objections aren&#8217;t a nice-to-have in your message, they&#8217;re critical to remove sceptism. Which means that the downside must be brought up. And once you bring it up, you then proceed to kill the objection. [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,13],"tags":[],"class_list":["post-260","post","type-post","status-publish","format-standard","hentry","category-articles","category-objections"],"_links":{"self":[{"href":"https:\/\/brainaudit.com\/members\/wp-json\/wp\/v2\/posts\/260","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brainaudit.com\/members\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/brainaudit.com\/members\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/brainaudit.com\/members\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/brainaudit.com\/members\/wp-json\/wp\/v2\/comments?post=260"}],"version-history":[{"count":3,"href":"https:\/\/brainaudit.com\/members\/wp-json\/wp\/v2\/posts\/260\/revisions"}],"predecessor-version":[{"id":263,"href":"https:\/\/brainaudit.com\/members\/wp-json\/wp\/v2\/posts\/260\/revisions\/263"}],"wp:attachment":[{"href":"https:\/\/brainaudit.com\/members\/wp-json\/wp\/v2\/media?parent=260"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/brainaudit.com\/members\/wp-json\/wp\/v2\/categories?post=260"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/brainaudit.com\/members\/wp-json\/wp\/v2\/tags?post=260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}